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Duck's Services

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  • 1. General Refund Policy

    • All sales are final. Refunds will only be issued if an error was made by Duck's Services in processing the order.
    • Refunds are not available if you have used the software or hardware product after purchase.
    • Duck's Services reserves the right to discontinue subscriptions at any time without issuing refunds or guarantees regarding future access.

    2. Hardware Products

    • All hardware sales are final. Once an order is placed, it cannot be canceled.
    • Refunds for hardware products will only be issued if an error was made by Duck's Services in fulfilling the order.
    • Shipping addresses can be updated prior to label printing, but after the label is printed, no changes will be accommodated.

    3. Account and Service Violations

    • Accounts found engaging in activities such as sharing, selling subscriptions, or manipulating the software will be permanently banned with no refund.
    • Any attempt to bypass security features, including hardware locks, will result in immediate termination of your account without refund.

    4. Service Termination

    • Subscriptions may be terminated by Duck's Services at any time without warning or liability.
    • “Lifetime” or “Forever” subscriptions grant access as long as the specific service is available. Once terminated, you will not be eligible for a refund or compensation.
    • If software requires you to reinstall your operating system, no refund will be issued, but support will be provided to assist with the process.
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